Sub-Processors

AtomAI engages a limited number of third-party service providers (“sub-processors”) to help deliver and support our services. These sub-processors may process personal data that AtomAI handles on behalf of its customers (the data controllers). AtomAI remains responsible for ensuring that each sub-processor is bound by data protection obligations consistent with those in our Data Processing Agreement (DPA).

This page reflects the sub-processors currently engaged by AtomAI. We keep it up to date and use it to satisfy our obligation to inform customers of any changes to our sub-processors.

Current sub-processors

Sub-processor

Service / Purpose

Location of processing

Data processed

Google Cloud (Google LLC)

Cloud infrastructure hosting and data storage; application monitoring; support tooling

United States

All client data hosted within the AtomAI platform

Twilio SendGrid (Twilio Inc.)

Transactional email and notification delivery

United States

Recipient contact details (e.g., name, email address) and the content of notifications

MongoDB, Inc. (MongoDB Atlas)

Managed database hosting and storage for the Atom application

United States

Client data stored in the application database

Notification of changes

AtomAI will provide reasonable advance notice of any intended addition or replacement of a sub-processor — [by updating this page / by email to the customer’s designated contact] — so that customers have an opportunity to object in accordance with the applicable Data Processing Agreement.

Contact

For questions about this list, or to register an objection to a new sub-processor, please contact us at support@atom-ai.com.