Sub-Processors
AtomAI engages a limited number of third-party service providers (“sub-processors”) to help deliver and support our services. These sub-processors may process personal data that AtomAI handles on behalf of its customers (the data controllers). AtomAI remains responsible for ensuring that each sub-processor is bound by data protection obligations consistent with those in our Data Processing Agreement (DPA).
This page reflects the sub-processors currently engaged by AtomAI. We keep it up to date and use it to satisfy our obligation to inform customers of any changes to our sub-processors.
Current sub-processors
Sub-processor | Service / Purpose | Location of processing | Data processed |
Google Cloud (Google LLC) | Cloud infrastructure hosting and data storage; application monitoring; support tooling | United States | All client data hosted within the AtomAI platform |
Twilio SendGrid (Twilio Inc.) | Transactional email and notification delivery | United States | Recipient contact details (e.g., name, email address) and the content of notifications |
MongoDB, Inc. (MongoDB Atlas) | Managed database hosting and storage for the Atom application | United States | Client data stored in the application database |
Notification of changes
AtomAI will provide reasonable advance notice of any intended addition or replacement of a sub-processor — [by updating this page / by email to the customer’s designated contact] — so that customers have an opportunity to object in accordance with the applicable Data Processing Agreement.
Contact
For questions about this list, or to register an objection to a new sub-processor, please contact us at support@atom-ai.com.